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Disclaimer and Privacy Policy

Disclaimer

The Royal Norwegian Consulate General in Shanghai has entered into a contract with VFS Global for provision of visa processing services in Shanghai, China. Subsequently, VFS Global has appointedShanghai Shenhui Overseas Affairs Service Co.,Ltd. as Service Partners to provide these services. Thus the Norwegian Visa Application Centre is a service provided for the Royal Norwegian Consulate General in Shanghai on behalf of VFS Global

  • The Norwegian Visa Application Centre provides logistic services to visa applicants seeking an entry into Norway and is only responsible for the following:

    • To receive from an applicant his / her passport, completed visa application form, supporting documentation (collectively, the "Documents") and the applicable fees
    • To submit the documents to the Royal Norwegian Consulate on behalf of the applicant
    • To collect the relevant Documents back from the Royal Norwegian Consulate after completion of all formalities, and return the relevant Documents back to the applicant by hand delivery or by courier
  • Notwithstanding anything else to the contrary, the Royal Norwegian Consulate reserve the right to ask for further documentation, personal appearance of the applicant at the Consulate as well as to refuse the issuance of visa.
  • In certain cases, instead of the aforesaid procedure, the Royal Norwegian Consulate will hand over the relevant documents to the applicants directly.
  • The Visa Application Centre takes every reasonable precaution while handling the documents of applicants. However we are not be responsible in any matter whatsoever for any documents which are lost in transit by accident, theft, natural calamities (act of God) or any other reason outside the control.
  • The applicable Chinese law allows the exclusion or limitation of liability for the circumstances mentioned above
  • The application fees once received from the applicant will not be refundable, in case the services mentioned above of this disclaimer are rendered completely, irrespective of whether or not the desired visa is granted by the Royal Norwegian Consulate to the applicant.
  • In its sole discretion, may change, amend, cancel or withdraw any or all of the terms and conditions mentioned herein at any time without any prior notice. If an applicant is dissatisfied with the changes being made, the applicant's sole and exclusive remedy is to refuse the services which VFS global provides
  • Any claims or disputes arising in relation to the services provided by to applicants shall be subject to the exclusive jurisdiction of the courts in China
  • The applicant hereby accepts and confirms that the applicant and / or his / her representative, prior to submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein.

Data Protection

  • Collection of data

    The privacy and protection of personal data is very important to VFS, including all its other brands and affiliates. VFS complies with any mandatory data protection legislation when collecting and processing personal data.

  • Disclosure to third parties

    In accordance with all mandatory data protection legislation your data may be disclosed to third parties processing data on behalf of. In this context your data may also be transferred abroad. Your data may be disclosed within VFS to other than the collecting entity. Data may be used by these other VFS entities to the same extent as the collecting VFS entity is entitled to use it. Your data is treated as confidential and will not be disclosed to third parties, save for the purpose of VFS fulfilling its contractual obligations vis-à-vis you, or if required under mandatory law, particularly if requested by the competent authorities or for the purpose of enforcing VFS's rights.

  • Use of data

    Collected data will be processed in good faith and will be used in order to transmit your Visa Application status via Call & Email. We do not intend to use your information for any other purpose, except that if you have given consent, we may use your information for the purposes of sending you related marketing information (such as airline advertisements), which is normally included by us when we return your passport to you and/or sent to you by e-mail if you have given us an e-mail address. Please contact Norwegian Visa Application Centre for further clarifications. Your information is held by us in the computer server(s) located in UK, London and India, Mumbai. It will also be accessed and held by our affiliates currently based in India

Beware of fraudulent job offers

Fraudulent Recruitment / Employment Offers

It has come to VFS Global’s attention that, individuals misrepresenting themselves as VFS Global’ agents or representatives have approached people to offer fraudulent/fictitious employment opportunities, with the intent to steal personal information or solicit money from people. We encourage you to exercise caution and common sense when receiving any such employment offer, which requires payment of any fees/money, or promises a work visa in exchange for money. The said offers are completely fake and not valid. VFS Global is not a Recruitment agency and does not offer recruitment services. Scammers operate primarily via the internet, email, phone etc. We warn people to beware of such scams.

Please be advised that, VFS Global is a visa processing company and we work only with government and diplomatic missions to fulfil their administrative requirements of visa application processing. Neither VFS Global nor its representatives will ask for money from individuals under any circumstances to lure them with employment opportunities either in VFS Global or outside. If you receive any offer that purports to be from VFS Global, which ask for money, these types of offers are fraudulent.

Warning signs of recruitment fraud

The following are some examples of recruitment fraud which are in violation of VFS Global’s processes and ethical practices:

  • The email is not sent from an official VFS Global e-mail address but from a free e-mail service such as: Hotmail, Gmail, Outlook, Yahoo, etc. It is also possible that, the email is sent from a fake email address.
  • You are asked to disclose private or confidential information.
  • You are asked to be interviewed over the phone or via an instant-messenger type program.
  • You are requested to pay fees/money.
  • You are requested to complete bogus recruitment documentations such as an application or employment visa forms, (the VFS Global name and logo could be forged/fabricated and featured on the documentation without authority).
  • Insistence on urgency.
  • Money will be requested for processing Work Permits, Visa applications or the like.

Such actions are presumably intended to defraud or obtain personal information from the victims.

The activities of these individuals involve criminal and civil liabilities. While VFS Global takes such matter seriously and reserves its right to contact competent law enforcement agencies to investigate and prosecute such illegal activities, it is often difficult to locate and prosecute these individuals.

Therefore, if you receive a request, either in writing or verbally, for an interview or a job offer that you believe is or might be fraudulent or suspicious, please disregard them. You may also verify the same with VFS Global at communications@vfsglobal.com

If you come to know that a fraud is being perpetrated, we encourage to forthwith contact your local police and/or any competent authorities and also to keep us informed by reporting the fraud at acco@vfsglobal.com

Under no circumstances will VFS Global be liable or responsible for any loss, damages, expenses or inconvenience resulting from these unauthorized persons and/or activities.